General FAQ

We offer a multitude of training, such as adult first aid, pediatric first aid, CPR / AED training for all ages, ABA billing training, and bloodborne pathogens training. We will soon offer training in crisis management, child and babysitting safety, and pet first aid / CPR. We also provide livescan fingerprinting for different professions and industries as well as ABA business consulting and credentialing services. If you have a question about any of the above, contact us today for further details!

We accept credit, debit, cash, and Zelle.

No, we are not responsible for the Florida Medicaid's program determination for your enrollment application. 

Appointments can be made via this website under the "Registration" page but are no longer required. We accept walk-ins Monday through Friday from 9:00 a.m. to 4:00 p.m.

You must bring a valid form of identification (e.g., driver’s license, passport) and any documentation required by the agency requesting your fingerprints. For example, the Florida Department of Children and Families (DCF) requires an OCA (Originating Case Agency) number to be included in your fingerprint submission. 

It depends on the ORI, please check the "Pricing" page for further details.

The visit itself will take no more than 10-15 minutes. However, the regulatory agency's processing time can take up to 10 business days to receive the results; typically, it takes much less. 

Your fingerprints will be transmitted to the Florida Department of Law Enforcement (FDLE) for processing before going to the regulatory agency corresponding to the ORI  you selected/provided. We will provide you a Transaction Control Number (TCN) for your captured fingerprints so you can track the status via the FDLE website, however, we will not receive a copy of your results nor you, only the licensing agency.

An ORI stands for "Originating Agency Identification," which is how we know which regulatory agency to transmit your captured fingerprints to. If you do not recall or have the ORI available, we have an ORI list in our office. Please be aware, though, that we are not at fault if you provide us with the incorrect ORI.