Credentialing Services

At Helping Hands Training and Consulting, we are committed to being your go-to partner for your credentialing and provider enrollment needs. We recognize that each therapy practice is unique, and we tailor our services to align with your specific business goals. Our team understands how critical credentialing is for your practice to prosper in the competitive market, so we prioritize application accuracy and compliance, reducing the risk of delays and denials that can impact your revenue cycle.

• Reliability: We are committed to delivering consistent, dependable credentialing services that our clients can count on, ensuring the timely and accurate completion of every enrollment application.
• Transparency: We believe in maintaining open and honest communication and providing clear insights and updates to foster trust and mutual understanding with our clients.
• Integrity: Our actions and decisions are guided by ethical principles. We prioritize our client's best interests and uphold the highest honesty and moral conduct standards.

Government Insurance Payors: We help specialized therapy providers navigate the complexities of credentialing with government insurance programs such as Sunshine Health and Tricare. Our services ensure compliance with all federal and state regulations, facilitating access to a significant segment of the patient population that relies on these programs for their healthcare needs.

Commercial Insurance Payors: Our team also specializes in credentialing with major commercial insurers like BCBS of FL, Cigna, and Aetna. We understand the specific requirements and nuances of each payor, which allows us to streamline the credentialing process, minimize delays, and enhance your practice’s operational efficiency.

Initial Consultation: We begin with a comprehensive consultation to understand your practice’s specific needs and goals. This helps us tailor our credentialing services to align with your business model and the particular demographics you serve. 

Documentation and Application Submission: Our team collects and organizes all necessary documentation, including proof of licensure, liability insurance, and qualifications of the therapists in your group. We meticulously prepare and submit credentialing applications to each insurance payor, ensuring accuracy and completeness to avoid any delays. 

 Follow-Up: Throughout the credentialing process, we will handle follow-up communication and any issues that may arise. Our proactive approach keeps the process moving forward and resolves any challenges efficiently. 

Regular Updates and Re-Credentialing: Credentialing is not a one-time event. We provide ongoing support for re-credentialing and ensure that your practice remains compliant with any changes in payer policies or requirements. This includes timely updates and re-submissions as needed. 

Credential your therapy group with the leading government and commercial insurance payors and expand your ability to provide essential services to a wider patient base. Contact us today to schedule a consultation and learn more about how we can assist you with your credentialing needs. 

Navigating the complexities of creating or updating CAQH ProView profiles can be particularly challenging for therapists. Our service simplifies this process by assisting therapists in compiling, submitting, and maintaining all required information, adhering to the highest industry standards and regulatory requirements. 

Creating a CAQH profile is critical for therapists who wish to be credentialed with various insurance payors. The process involves providing comprehensive and precise documentation to ensure no credential delays, ultimately facilitating seamless insurance transactions for therapy services. 

Document Requirements for CAQH Profiles 

• Liability Insurance: Proof of current professional liability insurance is essential. This document must include the policy number, effective dates, and coverage amounts. Liability insurance not only protects the practitioner but is also a requirement by most insurance networks for credentialing. 
• Up-to-Date Resume: A complete and current resume must be submitted. It should detail all educational background, certifications, and employment history, specifically highlighting any experience relevant to the therapy specialty. Crucially, the resume must include all current practicing locations with accurate addresses and contact information. This ensures that the insurance payors have a clear understanding of where the services are provided. 
• License and Certifications: Information of current state licenses and certifications, such as Board Certified Behavior Analyst (BCBA) credentials, are mandatory. The information validate the professional's qualifications and legal authorization to practice. 

Regular Updates and Attestations

Therapists are required to re-attest their CAQH profiles every 120 days. This attestation confirms that all the information provided remains current and accurate. Additionally, whenever there is a change in any document or practice information, such as a new practicing location or a renewed insurance policy, the CAQH profile should be updated immediately to reflect these changes.

By diligently maintaining their CAQH profiles, therapists ensure that their practices are well-positioned to deliver uninterrupted, high-quality therapy services covered by various insurance payors, thus fostering a stable and compliant practice environment.

 Profile Review and Verification: Our team thoroughly reviews all details on the CAQH profiles for accuracy and completeness. We verify that all required documentation, such as liability insurance certificates, current licenses, and updated resumes, are correctly uploaded and reflect the current status of the behavior analysts.

Documentation Cross-Checking: We cross-check all documents against primary sources where possible and ensure that they meet the specific requirements of each insurance payor with which the therapist is affiliated. This includes checking the validity of documents and ensuring that all practice locations are accurately listed.

Error Identification and Correction: During our audits, we identify any discrepancies or outdated information that could potentially lead to credentialing delays or denials. We promptly address these issues by updating the CAQH profile and re-attesting as needed to maintain continuous compliance and readiness for insurance audits.

 For ABA providers, a complete and up-to-date CAQH ProView profile is essential for credentialing with both Medicaid managed care plans and commercial payors. If you prefer to complete your own CAQH profile but want expert guidance to ensure it’s done right the first time, our Live CAQH Enrollment Training is the perfect solution.

This interactive, one-on-one session is delivered via secure screen-sharing, allowing us to guide you step-by-step through the process of creating, updating, or optimizing your CAQH profile in real time. By the end of the session, you’ll have a clean, complete, and credentialing-ready profile, plus the know-how to maintain it going forward.

• Live, Step-by-Step Screen-Sharing – Walkthrough of creating a new CAQH profile or updating an existing one.
• Document Upload Guidance – Assistance with uploading licenses, malpractice insurance, and NPI details.
• Payor Linking Instructions – How to connect your CAQH profile to payors and ensure credentialing departments can access your information.
• Profile Maintenance – How to attest your profile regularly to keep it active and avoid credentialing delays.
• Troubleshooting Support – Solutions for common CAQH errors, missing fields, or warning messages.
• Pro Tips for Success – Best practices to ensure your profile meets payor requirements for a smooth credentialing process.