Privacy Policy

At Helping Hands Training and Consulting ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information and the rights you have regarding your data when you use our services, website, or interact with us.

We collect personal information when you:

• Register for our courses
• Contact us via phone, email, or live chat
• Use our services, including fingerprinting, credentialing, CPR classes, and consulting.
• Interact with us on social media
• Subscribe to receive marketing messages, including SMS text messages

The information we may collect includes:

• Name, address, phone number, email address
• Payment details for processing transactions
• Any other personal information you provide while using our services

We use the information we collect for purposes such as:

• Providing you with the services you’ve requested
• Processing payments
• Sending course reminders, updates, and confirmations
• Marketing communications, including SMS messages, where you have provided your consent
• Responding to inquiries and providing customer support
• Ensuring compliance with legal and regulatory requirements

We do not sell your personal information. However, we may share your information with trusted third parties in the following instances:

• Service providers who assist us in delivering our services (e.g., payment processors, scheduling software providers)
• Regulatory bodies, if required to comply with applicable laws and regulations
• In connection with business transfers, mergers, or acquisitions

By providing your mobile phone number and consenting to receive text communications from us, you agree to receive SMS messages related to marketing promotions, or any other services provided by Helping Hands Training and Consulting.

How we use SMS:

• Marketing messages (limited in frequency and only with your consent)

Opt-Out: You may opt-out of receiving SMS messages at any time by replying "STOP" to any SMS we send or contacting us directly at info@helpinghandstc.com or 786-333-4275. Message and data rates may apply.

We use cookies and similar tracking technologies to:

• Improve user experience on our website
• Analyze website traffic and usage
• Provide personalized content and ads

You can manage cookie settings through your web browser.

You have the following rights regarding your personal information:

• The right to access and receive a copy of your data
• The right to correct or update your information
• The right to request the deletion of your personal information
• The right to opt-out of marketing communications, including SMS messaging

To exercise these rights, please contact us at info@helpinghandstc.com

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no internet transmission is entirely secure, and we cannot guarantee absolute security.

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete it.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:

Helping Hands Training and Consulting
Phone: 786-333-4275
Email: info@helpinghandstc.com
Address: 1840 W 49th St #723, Hialeah, FL 33012