PRACTICE DEVELOPMENT

Policies and procedures provide the written framework for how your organization operates.

Helping Hands assists healthcare providers with developing and organizing policies that address important administrative, operational, billing, compliance, safety, and practice-management responsibilities.

Billing & Reimbursement

Develop written policies and procedures surrounding billing responsibilities, documentation expectations, reimbursement processes, internal billing workflows, billing integrity, and administrative oversight.

Supervision

Establish written expectations surrounding supervision responsibilities, documentation, oversight, and organizational procedures.

Operational Policies & Procedures

Develop the administrative framework that supports your organization's everyday operations, workflows, responsibilities, communication, documentation, and internal processes.

Clinical Policies & Procedures

Organize policies and procedures related to the clinical services provided by your organization.

Clinical policies requiring professional judgment should be reviewed and approved by appropriately qualified clinical leadership.

HIPAA

Develop policies addressing privacy, confidentiality, protected health information, safeguards, records, and organizational HIPAA responsibilities.

Compliance

Establish written compliance expectations related to organizational oversight, documentation, billing integrity, monitoring, reporting, and internal compliance responsibilities.

Safety

Develop policies and procedures addressing safety responsibilities applicable to your staff, clients, services, and operating environment.

Practice Forms & Documentation

Strong operations require more than policies.

Your organization also needs forms and documentation that support the procedures established within those policies.

Client Intake Forms

Create a structured process for collecting and organizing administrative information during client onboarding.

Therapist & Staff Intake Forms

Develop consistent documentation for collecting provider and personnel information during onboarding.

Billing Intake Forms

Create an organized process for gathering the information needed to support billing and reimbursement operations.

Additional forms and documentation may be developed based on your organization's needs and project scope.

Quality Assurance Guidelines

Quality Assurance helps organizations establish a structured process for monitoring and evaluating their operations.

Helping Hands can develop customized Quality Assurance Guidelines that may address areas such as:

• Internal monitoring
• Documentation reviews
• Quality audits
• Assigned responsibilities
• Performance monitoring
• Corrective follow-up
• Quality improvement activities
• Compliance monitoring
• Operational oversight
• Ongoing organizational review

Quality Assurance Guidelines may be developed independently or incorporated into a broader Practice Development project.